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What is Business Process Management Software?

Business Process Management Software (or BPM Software) is the common name for computer systems designed to review corporate performance, and to distinguish the best practices for a company to reach its goals. Thanks to these systems, companies can efficiently aggregate, organize, and analyze data, and automate business operations to save time and to improve productivity. Show moreCommon features include: business activity tracking, email integration, document management, visual workflow maps, and many more. BPM apps also foster collaboration between IT teams and business users so that they can make integrated decisions. Start your search for the ideal BPM product by looking at our leader monday.com, and other prominent providers in this category.Show less

How was this ranking made?

In order to come up with this ranking of best Business Process Management Software we have checked 585 various solutions currently present on the market, studying their features, ease of implementation, client support, available integrations as well as mobile device support with our exclusive SmartScoreTM rating algorithm. This list has been prepared by Jenny Chang, our B2B expert dedicated to the Business Process Management Software category.

List of Top 12 Business Process Management Software

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1. monday.com

Our score: 9.8 User satisfaction: 99%

An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.

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2. Wrike

Our score: 9.2 User satisfaction: 100%

A collaboration software with user-friendly navigation and flexible project views for easier project management. It gives you a bird's eye view of your projects to get a better feel of the progress of your efforts. Moreover, its powerful reporting and analytics tools also help you generate accurate reports with actionable insights.

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3. KiSSFLOW

Our score: 8.9 User satisfaction: 100%

A unified, no-code digital workplace solution designed to help businesses manage, optimize, and track all operations. The powerful workflow software platform provides process management, project management, case management, and collaboration tools.

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4. Studio Creatio Enterprise

Our score: 9.3 User satisfaction: N/A

An innovative business process management software that combines out-of-the-box solutions and customizable templates to help users build the processes they want. With this, users can comment on actions, collaborate with colleagues, move elements, and manage all processes from one place.

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5. Studio Creatio Free

Our score: 9.0 User satisfaction: N/A

A free business process management solution built to help users design process diagrams with visual tools. The process designer utilizes the BPMN 2.0 standard to empower businesses to work with standardized process models. Additionally, it allows teams to collaborate on business process design in real-time.

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6. Orchestly

Our score: 9.0 User satisfaction: 97%

A powerful workflow management software built to manage processes and standard operating procedures. Beyond automating processes, the solution makes it easy to track and overhaul workflows to eliminate bottlenecks. Furthermore, Orchestly provides collaboration tools to help teams work together seamlessly.

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7. ActiveBatch

Our score: 8.8 User satisfaction: 97%

A cross-platform workflow automation tool that can handle job scheduling and workload distribution and management. It eliminates scripting through prebuilt, pretested, production-ready Job Steps for no-code workflow assembly while supporting existing script investments. This eliminates the hassle and coding associated with workflow development.

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8. Zoho One

Our score: 8.8 User satisfaction: 84%

A cloud-based business process management software built to streamline the operations of businesses with multiple departments. The platform blends the power of smart services, integrated applications, and customizable tools to create a comprehensive operating system that breaks down silos between departments.

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9. Zoho Creator

Our score: 8.7 User satisfaction: 100%

A powerful, online app maker that enables businesses to build custom solutions that automate everyday tasks. With the drag-and-drop interface, it’s a breeze to create stunning forms and dashboards. It also provides numerous business apps that streamline key business processes, including sales, recruitment, and more.

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10. TeamDesk

Our score: 8.5 User satisfaction: N/A

A customizable, cloud-based database software solution designed to help businesses create unique app designs. Moreover, the platform has the tools you need to streamline data management with unlimited storage. It is flexible and scalable so you can adapt apps to fit your business processes, instead of the other way round.

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11. OpenStudio

Our score: 8.0 User satisfaction: 94%

OpenStudio is an all-in-one business process management software that brings all your business applications and services in one place.

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12. ABC Signup

Our score: 8.3 User satisfaction: 99%

ABC Signup makes it easier for you to create and manage online registration for multiple classes, training programs, and other events.

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Business Process Management Software Guide

Table of contents

There are scores of good quality business process management tools available in the market. This makes it difficult to do informed comparisons to zero in on a suitable app for your needs. To help you, we have prepared this buyer’s guide, which explains what is business process management software and gives pointers on the features and factors to consider as you go about the selection process.

Get to know each product with free trial

We recommend you start your search for the right software programs by signing up for the free trials or demo offered by leading business process management software providers. This will give you the chance to test drive their features at no cost, do a comparison, and understand how suitable each system is for your unique needs. You can start by registering for the free trials of the platforms that have received the highest SmartScore rankings and user satisfaction ratings in the best business process management tools category. Check out our business process management tools reviews for more information. 

Targeted Businesses

  • Medium-sized companies can use BPM software to model and improve their business processes.
  • Large enterprises and multinational organizations can use the system to automate their processes to boost efficiency and effectiveness.

Business Process Management Software For Enterprises

Best BPM software apps are foremost large business solutions, due to the fact that it is process management what business competitiveness depends on. Instead of upgrading processes at higher costs as their business grows, enterprises can choose a low-maintenance process manager, and invest money in more critical tasks. These systems will cover all of their operations and make sure they’re running optimally, and bring attention to their most valuable assets and practices. While this may be pretty self-explanatory in a small company, it is often impossible in a large one, where the complete picture of how business is doing is hardly ever available.

What are Examples of Business Process Management Software?

  • bpm’online: A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
  • Workfront: It is an award-winning system for small business and large enterprises that enables you to manage your projects in one place.
  • Visual Planning: Visual Planning is a simple yet robust scheduling and resource management application.
  • Promapp: a cloud-based process management software app that you can use to create and store business processes online.
  • KiSSFLOW: it takes a lightweight approach to BPM and helps business users easily design, create, and customize business applications.
  • Studio Creatio Free. A free business process management software designed to help organizations create process designs with ease.

Types of BPM Software

There are three main kinds of BPM frameworks offered by vendors:

  • Horizontal frameworks are concerned with design and development of business processes and they focus on technology and reuse.
  • Vertical BPM frameworks deal with a specific set of coordinated tasks and come with pre-built templates that can be easily configured and deployed.
  • Full-service BPM suites offer five key components: Process modeling and design, process discovery and project scoping, workflow engine, business rules engine, and simulation and testing.

Key Features of BPM Software

Document Management / Sharing – This is an important feature of leading BPM suites. However, it is becoming less sought after as cloud storage vendors like Dropbox and Box allow their products to be integrated with business software systems like BPM solutions.

Email Integration – Though social collaboration tools and chat systems are making email less important for use within a company, it is still essential to contact clients, partners, or suppliers, which makes it a useful feature in BPM software.

Billing / Invoicing – Many BPM apps provide a built-in billing and invoicing feature that serves as a natural endpoint for your business processes that generate revenue.

Visual Workflow Map – This is one of the most important features of BPM software. A simple drag-and-drop workflow editor enables managers to create and visualize their workflows electronically for easy and quick conceptualization and modification. Workflow mapping depends on the application you use, for example, Kanban is a widely used tool.

Reporting and analytics: These are tools that enable businesses to analyze system data to uncover issues and make data-backed decisions.

Benefits of BPM Software

The following is a list of the main advantages of using the best business process management software solutions:

Increased Efficiency – Many business processes are affected by factors such as manual work, inability to track overall progress, and poor handoff between departments. A good BPM solution provides fresh light on processes, and helps to spot and minimize inefficiencies to boost the bottom line.

Improved Effectiveness – An immediate impact of increased efficiency is improved effectiveness with benefits, such as better and faster ability to manage exceptions, capability to make educated decisions, and the power to execute consistently. All these help to provide a more satisfying customer experience. A quality BPM software helps to operate all processes effectively and align them with corporate goals to make companies more competitive and profitable.

Better Agility – It is important to be agile and open to change in today’s competitive corporate environment. Inflexible companies will be left behind. You may need to change your processes to capitalize on new business opportunities, to meet the requirements of new customers or business partners, or to comply with national or international regulations. A solid BPM solution can help to change your existing processes and make them faster and more efficient. Thus, your company will be able to be flexible and adaptable to stay competitive.

The following trends have been noted in the ongoing development of BPM software:

Extreme Collaboration – Effective communication and collaboration is an important challenge faced by companies. This issue can be solved by adopting extreme collaboration, which is a new paradigm that has transformed the way employees communicate and work together. The concept means a company’s employees can build and maintain relationships across geographic and organizational boundaries to work and collaborate in a 24/7 active environment to fulfill their company’s goals.

Integrating Real-time Analytics with BPM – This has become a priority of business leaders as a majority of leading companies are focusing on managing their business processes using real-time predictive analytics. Doing so can help them to streamline and optimize their business processes.

Smart Business Operations – This is an effective technique to improve business processes. It means your processes become aware of situations and learn and understand context from a range of work interactions. This helps the processes to adapt to the environment around them. They can also use real-time analytics to forecast the results of potential alterations. The benefit is managers can become more proactive and situationally aware, which can help them make faster and smarter decisions.

Potential Issues

Gaining Sponsorship – It can be difficult to get the nod of senior managers for your decision to implement BPM software. You can convince them with solid numbers: According to Forrester research, BPM projects typically boosts productivity gains by 30-50% for processes mainly involving clerical and back office staff, and improves productivity gains by 15-30% for processes that use knowledge workers.

Tackling Business Change Management – Lack of business change management can stop BPM projects and initiatives dead in their tracks. Therefore, it is important to overcome this challenge for business success. Your HR unit can take the initiative and conduct learning and development lessons for executives to help them realize the value of flexible change management by using BPM software.

Uses of Business Process Management Software

Improve processes: Organizations with established workflows can use BPM solutions to improve process efficiency. Usually, the platforms help pinpoint issues or sub-processes that cause gridlocks and find the perfect remedies.  

For continuous process improvement (CPI): In some cases, companies that have put in place CPI initiatives can use BPM software to improve methodologies, such as Six Sigma, Lean, SCOR, and TQM. 

Business transformation: In addition, BMP solutions can be combined with CPI programs to create robust frameworks to enforce strategic business transformation. 

For service-oriented architectures (SOA): Even better, BPM can be integrated with SOA to create a high-value system for business process modeling.

Business Process Management Software vs Project Management Software

Generally, project management software helps businesses to manage tasks, people, and resources of a project. For example, let’s say your company has a content marketing project. A project management platform can help you manage all the things that need to be done, including writing, editing, formatting, and publishing articles. In other words, it helps you deal with the things that need to get done to achieve the project goals. 

Business process management software, on the other hand, helps you manage the standard operational procedures. In this case, a process management software helps you deal with how to get things done to achieve the goals. 

Another key distinction, albeit simplified, is that a project has a clear start and end while a process consists of recurring tasks to operate a business. So if you are dealing with a process, business process management software is the better fit.

List of Business Process Management Software Companies

Order by:

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Product name:
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User reviews:
ServiceSET reviews

ServiceSET

Business Process Management Software
8.0
£10
96%
vtenext reviews

vtenext

Business Process Management Software
8.0
By quote
100%
Kriya reviews

Kriya

Business Process Management Software
8.0
$5
92%
Arbostar reviews

Arbostar

Business Process Management Software
8.0
By quote
100%
Autto reviews

Autto

Business Process Management Software
8.0
$199
93%
Accountri reviews

Accountri

Business Process Management Software
8.6
₹254
100%
ActiveBatch reviews

ActiveBatch

Business Process Management Software
8.8
By quote
97%
OpenStudio reviews

OpenStudio

Business Process Management Software
8.0
Free
94%
Studio Creatio Free reviews

Studio Creatio Free

Business Process Management Software
9.0
Free
-
Studio Creatio Enterprise reviews

Studio Creatio Enterprise

Business Process Management Software
9.3
$25
-
Qorus Integration Engine reviews

Qorus Integration Engine

Business Process Management Software
8.0
By quote
100%
Corezoid reviews

Corezoid

Business Process Management Software
8.0
$30
100%
TaskTrain reviews

TaskTrain

Business Process Management Software
8.0
$7.50
100%
NextAgency reviews

NextAgency

Business Process Management Software
8.0
$112.50
97%
DataRails reviews

DataRails

Business Process Management Software
8.9
By quote
100%

Things to consider when you invest in a SaaS

Pricing details are a key consideration when you evaluate SaaS providers. Ask the vendor if they offer price safeguards and contractual flexibility. “Shelfware” has become a major concern in SaaS licensing as buyers end up shelling out for more than they need. Plus, to get pricing predictability, buyers are forced to subscribe to long-term contracts. Make sure you don’t get saddled with perpetual licensing and get locked in for a long period with a single provider. Ask about easy exit policies that allow you to migrate to another vendor if you are not happy with the services provided by the current one. Select a provider that offers a handy standard annual termination facility as well as long-term cost protection.

Another key element to consider is whether the cloud vendor meets compliance and security requirements. Your company is answerable to employees, clients, business partners, and regulators. Therefore, you should select a vendor that has implemented a technically sound and comprehensive security program. Map your security control needs such as availability, integrity, confidentiality, privacy, and accountability to the provider’s capabilities. Ask the potential vendor about the practices and systems they use to protect your private data. Do they meet general as well as industry-specific compliance and security standards? Do they offer special measures to meet the unique security requirements of your specific industry? Get satisfactory answers to these questions before you make the investment.

Frequently asked questions about Business Process Management Software

What is the best business process management software?

The best business process management software is monday.com, a cloud-based solution acclaimed for its powerful collaboration and project management capabilities. Its use cases span IT, marketing, project management, software development, sales, and media and production. The best thing about this platform is that it offers customizable templates for specific use cases, key amongst which is the business process management template. 

You can add action items and reorder them based on priority to suit your specific business process. Overall, the template allows you to manage your processes from start to finish, keep tabs on every task and make changes where necessary. This way, it helps align projects with the organizational goal. Even better, monday.com provides actionable insights that enable you to craft new ways to keep processes running smoothly.  

What are the benefits of business process management software?

Generally, business process management software streamlines the end-to-end array of business operations. In doing so, it enables businesses to reap multiple benefits, which include: 

Mitigated risk: Since no process runs without a dash of human effort, it becomes increasingly important to find a way to mitigate errors. By standardizing processes and allowing you to manage them all in one place, BPM solutions offer increased visibility. It allows you to lend special focus on human errors and flush them out early enough to cut their impact on the final results.   

Process consistency: Through process standardization, a BPM solution helps to put in place a unique process model that’s significantly better than other applications. This enhances process consistency, which in turn, leads to efficiency and improved business results all the time. 

Compliance transparency: Every business has to carry out its operations within the boundaries of industry rules and regulations. Adhering to these standards can be a hard nut to crack, especially if all departments are managed disparately. 

Using a business process management software allows you to manage all processes from one place. This way, it brings total transparency into your process and, thus, it becomes easy to tread on the right side of regulatory compliance. 

Increased agility: BMP solutions help instill a culture of innovation within an organization. As a result, it helps break the inherent resistance that makes employees unreceptive to change. Even better, with a BPM solution, you can create flexible processes that can be changed on a regular basis. 

Improved productivity: Automating mundane processes and redundant tasks help streamline business processes. It also takes off the menial work from employees’ plates, allowing them to focus on key tasks. This way, it improves productivity and enables each process to yield better results.

What are the features of business process management software?

Business process management software solutions are not built equal. But even the most basic ones enable organizations to create and manage sophisticated processes spanning multiple departments and locations. To facilitate these functions, the solutions offer a set of standard features, which include:

Business process modeling: There are tools that are designed to simplify the creation, testing of business processes and workflows. These include visual process diagramming tools and form designers.  

Workflow management: Besides, the workflow management feature is designed to function as its name suggests  they coordinate project workflows, tasks, and procedures. It helps automate processes and keep track of work to save time and ensure each process is completed more effectively. 

Reporting and analytics: These tools help organizations to monitor processes and analyze system data to pinpoint issues. They empower users to make informed decisions to enhance process efficiency. 

Integrations: A good business process management software should work seamlessly with existing software stacks and even with new third-party applications. This way, it improves communication between systems and eliminates manual data transfer to boost the net gain of process automation.

What is the easiest business process management software to use?

The nature of functions that a BMP solution performs means that some systems are complex and can present a steep learning curve for first-time users. However, the following platforms prove that this isn’t the case for all business process management solutions.

monday.com: An innovative project management and collaboration solution for businesses of all sizes. Its intuitive and visually appealing interface simplifies process management, allowing you to remain in control of every task. Additionally, the business process management template is easy to customize to fit your specific process. 

Wrike: Like monday.com, Wrike is also quite impressive when it comes to project management. It’s also powerful and pretty easy to use to manage the people and resources involved in every process. It provides the automation tools you need to eliminate redundant tasks and leverage innovative technology to streamline workflows.  

Studio Creatio Free: When it comes to business process modeling, Studio Creatio Free is a force to reckon with. The platform offers an intuitive yet powerful process designer that lets you join simple visual tools to create standard process models. 

What is a good free business process management software?

There are good free business process management software solutions on the market. The following platforms provide all the basic business process management tools at no cost: 

Studio Creatio Free: A business process management solution that is absolutely free for an unlimited number of users. The solution is built to enhance business process design with tools such as an easy to use designer, process library, and process documentation. 

Wrike. A powerful business management software that enables businesses of all sizes to deliver successful projects. Wrike offers a free plan for teams with less than 5 users. With the plan, you get all basic features, including task management, board view, basic integrations, real-time activity stream, and file sharing.

Jenny Chang

By Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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