What is Business Process Management Software?

Business Process Management Software (or BPM Software) is the common name for computer systems designed to review corporate performance, and to distinguish the best practices for a company to reach its goals. Thanks to these systems, companies can efficiently aggregate, organize, and analyze data, and automate business operations to save time and to improve productivity. Common features include: business activity tracking, email integration, document management, visual workflow maps, and many more. BPM apps also foster collaboration between IT teams and business users so that they can make integrated decisions. Start your search for the ideal BPM product by looking at our leader Bpm'online, and other prominent providers in this category.

Most Popular Business Process Management Software

Bpm’online reviews
Bpm’online

Our Score 9.3

User Satisfaction 100%

A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment. Read Reviews

KiSSFLOW reviews
KiSSFLOW

Our Score 8.9

User Satisfaction 100%

KiSSFLOW takes a lightweight approach to BPM and helps business users easily design, create, and customize business applications. Read Reviews

Zoho Creator reviews
Zoho Creator

Our Score 8.7

User Satisfaction 100%

A low-coding platform that lets you build online database applications for your unique business needs. Read Reviews

LeanKit reviews
LeanKit

Our Score 8.3

User Satisfaction 98%

See what team members are working on. Easily collaborate and share information. Read Reviews

Process Street reviews
Process Street

Our Score 8.3

User Satisfaction 96%

Process Street is a workflow and process management software with a simple and powerful interface for better scaling that empowers businesses. Read Reviews

ConnectWise reviews
ConnectWise

Our Score 8.2

User Satisfaction 98%

ConnectWise, the world's #1 business management platform, can increase your business profitability, efficiency, and control. Read Reviews

How To Choose The Best Business Process Management Software

There are scores of good quality business process management (BPM) tools available in the market. This makes it difficult to zero in on a suitable app for your needs. To help you, we have prepared this buyer’s guide which gives pointers on the features and factors to consider as you go about the selection process.

Get to know each product with free trial

We recommend you start your search for the right software by signing up for the free trials of leading apps. This will give you the chance to test drive their features online at no cost and understand how suitable each system is for your unique needs. You can start by registering for the free trials of the apps that have received the highest SmartScore and user satisfaction rating in the best business process management software category.

Targeted Businesses

    • Medium-sized companies can use BPM software to model and improve their business processes.
    • Large enterprises and multinational organizations can use the system automate their processes to boost efficiency and effectiveness.

Business Process Management Software For Enterprises

Best BPM software apps are foremost large business solutions, due the fact that it is process management what business competitiveness depends on. Instead of upgrading processes at higher costs as their business grows, enterprises can choose a low-maintenance process manager, and invest money in more critical tasks. These systems will cover all of their operations and make sure they’re running optimally, and bring attention to their most valuable assets and practices. While this may be pretty self-explanatory in a small company, it is often impossible in a large one, where the complete picture of how business is doing is hardly ever available.

What are Examples of Business Process Management Software?

  • Interneer Intellect: Intellect is a leading vendor of Cloud BPM software designed for a mobile world.
  • Workfront: It is an award-winning system for small business and large enterprises that enables you to manage your projects in one place.
  • Visual Planning: Visual Planning is a simple yet robust scheduling and resource management application.
  • 24SevenOffice: It offers a complete and seamless ERP solution with modules for CRM, communication, project management, and finance.
  • ConceptDraw: This vendor offers a range of business productivity tools that can be integrated in the manner the client chooses to develop a custom project management system.

Types of BPM Software

There are three main kinds of BPM frameworks offered by vendors:

  • Horizontal frameworks are concerned with design and development of business processes and they focus on technology and reuse.
  • Vertical BPM frameworks deal with a specific set of coordinated tasks and come with pre-built templates that can be easily configured and deployed.
  • Full-service BPM suites offer five key components: Process modeling and design, process discovery and project scoping, workflow engine, business rules engine, and simulation and testing.

Key Features of BPM Software

Document Management / Sharing – This is an important feature of leading BPM suites. However, it is becoming less sought after as cloud storage vendors like Dropbox and Box allow their products to be integrated with business software systems like BPM solutions.

Email Integration – Though social collaboration tools and chat systems are making email less important for use within a company, it is still essential to contact clients, partners, or suppliers, which makes it a useful feature in BPM software.

Billing / Invoicing – Many BPM apps provide a built-in billing and invoicing feature that serves as a natural endpoint of your business processes that generate revenue.

Visual Workflow Map – This is one of the most important features of BPM software. A simple drag-and-drop workflow editor enables managers to create and visualize their workflows electronically for easy and quick conceptualization and modification. Workflow mapping depends on the application you use, for example, Kanban is a widely used tool.

Benefits of BPM Software

The following is the list of main advantages of using the best business process management software solutions:

Increased Efficiency – Many business processes are affected by factors such as manual work, inability to track overall progress, and poor handoff between departments. A good BPM solutions provides fresh light on processes, and helps to spot and minimize inefficiencies to boost the bottom line.

Improved Effectiveness – An immediate impact of increased efficiency is improved effectiveness with benefits such as better and faster ability to manage exceptions, capability to make educated decisions, and the power to execute consistently. All these help to provide a more satisfying customer experience. A quality BPM software helps to operate all processes effectively and align them with corporate goals to make companies more competitive and profitable.

Better Agility – It is important to be agile and open to change in today’s competitive corporate environment. Inflexible companies will be left behind. You may need to change your processes to capitalize on new business opportunities, to meet the requirements of new customers or business partners, or to comply with national or international regulations. A solid BPM solution can help to change your existing processes and make them faster and more efficient. Thus, your company will be able to be flexible and adaptable to stay competitive.

Latest Trends

The following trends have been noted in the ongoing development of BPM software:

Extreme Collaboration – Effective communication and collaboration is an important challenge faced by companies. This issue can be solved by adopting extreme collaboration which is a new paradigm that has transformed the way in which employees communicate and work together. The concept means a company’s employees can build and maintain relationships across geographic and organizational boundaries to work and collaborate in a 24/7 active environment to fulfill their company’s goals.

Integrating Real-time Analytics with BPM – This has become a priority of business leaders as a majority of leading companies are focusing on managing their business processes utilizing using real-time predictive analytics. Doing so can help them to streamline and optimize their business processes.

Smart Business Operations – This is an effective technique to improve business processes. It means your processes become aware of situations and learn and understand context from a range of work interactions. This helps the processes to adapt to the environment around them. They can also use real-time analytics to forecast the results of potential alterations. The benefit is managers can become more proactive and situationally aware which can help them make faster and smarter decisions.

Potential Issues

Gaining Sponsorship – It can be difficult to get the nod of senior managers for your decision to implement BPM software. You can convince them with solid numbers: According to Forrester research, BPM projects typically boost productivity gains by 30-50% for processes mainly involving clerical and back office staff, and typically boost productivity gains by 15-30% for processes that use knowledge workers.

Tackling Business Change Management – Lack of business change management can stop BPM projects and initiatives dead in their tracks. Therefore, it is important to overcome this challenge for business success. Your HR unit can take the initiative and conduct learning and development lessons for executives to help them realize the value of flexible change management by using BPM software.

List of Business Process Management Software Companies

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Our Score Read More

Our platform uses our special SmartScore™ approach to gather information about all the applications in the Business Process Management Software category to help you pick the best possible software. It takes into consideration the following aspects: individual modules, collaboration tools, custom elements, integration, intuitiveness, help & support, how secure a software is, mobile support, ratings in media. At the moment, Bpm'online is the leader in this category and our experts are really satisfied with it. Following thorough research and analysis it received the best results among its competitors and we strongly suggest that you consider it as one of the alternatives for your needs.

User Satisfaction Read More

An overview of the general user satisfaction with the product in the Business Process Management Software category evaluated with our unique algorythm that collects user reviews, comments and opinions across a broad range of social media platforms in order to help you make an informed purchase decision.

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97%

93%

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Pricing Read More

Every vendor in the Business Process Management Software category will provide a different group of pricing plans for its product and each package will include a different group of elements. Below we list the general pricing for the most affordable package available for each product. Keep in mind that advanced features may cost extra.

Devices Supported Read More

A summary of what type of devices and operating systems are supported by all B2B solutions in the Business Process Management Software category, including mobile platforms and web-based solutions.

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Laguages Supported Read More

Check which languages and geographies are supported by the top B2B services in the Business Process Management Software category, including services designed for international markets and created for multi-cultural teams of employees.

USA

UK

Canada

International

China

Germany

India

Japan

Spain

France

Russia

Italy

Dutch

Portugal

Polish

Turkish

Swedish

Pricing Model Read More

Learn what pricing plans are provided by the vendors in the Business Process Management Software category to check which one suits your business preferences and budget best. Be aware that some software can support free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

An analysis of what groups of clients a specific B2B service in the Business Process Management Software category aims for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

An overview of what styles of service deployement are offered by each B2B vendor in the Business Process Management Software category. Even though almost all modern SaaS solutions are cloud-based certain services might offer an on-site deployment model too.

Cloud Hosted

On Premise

Open API