What is Business Process Management Software?

Business Process Management Software (or BPM Software) is the common name for computer systems designed to review corporate performance, and to distinguish the best practices for a company to reach its goals. Thanks to these systems, companies can efficiently aggregate, organize, and analyze data, and automate business operations to save time and to improve productivity. Common features include: business activity tracking, email integration, document management, visual workflow maps, and many more. BPM apps also foster collaboration between IT teams and business users so that they can make integrated decisions. Start your search for the ideal BPM product by looking at our leader bpm'online studio, and other prominent providers in this category.

Top 10 Most Popular Business Process Management Software

bpm’online studio reviews
bpm’online studio

Our Score 9.3

User Satisfaction 100%

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment. Read Reviews

KiSSFLOW reviews

Our Score 8.9

User Satisfaction 100%

KiSSFLOW is a software platform that takes a lightweight approach to BPM and helps business users easily design, create, and customize business applications. Read Reviews

Zoho One reviews
Zoho One

Our Score 8.8

User Satisfaction 84%

Zoho One is an innovative and comprehensive suite of business applications. Read Reviews

Zoho Creator reviews
Zoho Creator

Our Score 8.7

User Satisfaction 100%

Zoho Creator is a low-coding platform that lets you build online database applications for your unique business needs. Read Reviews

Promapp reviews

Our Score 9.2

User Satisfaction 100%

Promapp is a cloud-based process management software app that you can use to create and store business processes online. Read Reviews

Nintex reviews

Our Score 9.1

User Satisfaction 100%

Nintex is a software app that offers workflow automation solutions for content management and collaboration platforms to automate their business processes. Read Reviews

TIBCO BPM reviews

Our Score 9.0

User Satisfaction 100%

TIBCO BPM is BPM software offering collaboration and flexible processes that enables users to react appropriately at any business event. Read Reviews

Minitab reviews

Our Score 8.9

User Satisfaction N/A

Minitab Statistical Software is used to graph and analyze business data and learn statistics. It works best when paired with supplementary applications Minitab Companion and Minitab Quality Trainer. Read Reviews

Intuit QuickBase reviews
Intuit QuickBase

Our Score 8.0

User Satisfaction 97%

A friendly and highly useful tool to build a well-organized and efficient database for effective collaboration and improved output. Read Reviews

ProcessMaker reviews

Our Score 8.6

User Satisfaction 100%

ProcessMaker is an online software that automates form based, approval driven workflow and business process easily and efficiently, without the hefty costs. Read Reviews

How To Choose The Best Business Process Management Software

There are scores of good quality business process management (BPM) tools available in the market. This makes it difficult to zero in on a suitable app for your needs. To help you, we have prepared this buyer’s guide which explains you what is business process management software and gives pointers on the features and factors to consider as you go about the selection process.

Get to know each product with free trial

We recommend you start your search for the right software programs by signing up for the free trials or demo offered by leading business process management software providers. This will give you the chance to test drive their features online at no cost, do a comparison, and understand how suitable each system is for your unique needs. You can start by registering for the free trials of the platforms that have received the highest SmartScore rankings and user satisfaction rating in the best business process management software category. Check out our business process management software reviews for more information. 

Targeted Businesses

  • Medium-sized companies can use BPM software to model and improve their business processes.
  • Large enterprises and multinational organizations can use the system automate their processes to boost efficiency and effectiveness.

Business Process Management Software For Enterprises

Best BPM software apps are foremost large business solutions, due the fact that it is process management what business competitiveness depends on. Instead of upgrading processes at higher costs as their business grows, enterprises can choose a low-maintenance process manager, and invest money in more critical tasks. These systems will cover all of their operations and make sure they’re running optimally, and bring attention to their most valuable assets and practices. While this may be pretty self-explanatory in a small company, it is often impossible in a large one, where the complete picture of how business is doing is hardly ever available.

What are Examples of Business Process Management Software?

  • bpm’online: A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
  • Workfront: It is an award-winning system for small business and large enterprises that enables you to manage your projects in one place.
  • Visual Planning: Visual Planning is a simple yet robust scheduling and resource management application.
  • Promapp: a cloud-based process management software app that you can use to create and store business processes online.
  • KiSSFLOW: it takes a lightweight approach to BPM and helps business users easily design, create, and customize business applications.

Types of BPM Software

There are three main kinds of BPM frameworks offered by vendors:

  • Horizontal frameworks are concerned with design and development of business processes and they focus on technology and reuse.
  • Vertical BPM frameworks deal with a specific set of coordinated tasks and come with pre-built templates that can be easily configured and deployed.
  • Full-service BPM suites offer five key components: Process modeling and design, process discovery and project scoping, workflow engine, business rules engine, and simulation and testing.

Key Features of BPM Software

Document Management / Sharing – This is an important feature of leading BPM suites. However, it is becoming less sought after as cloud storage vendors like Dropbox and Box allow their products to be integrated with business software systems like BPM solutions.

Email Integration – Though social collaboration tools and chat systems are making email less important for use within a company, it is still essential to contact clients, partners, or suppliers, which makes it a useful feature in BPM software.

Billing / Invoicing – Many BPM apps provide a built-in billing and invoicing feature that serves as a natural endpoint of your business processes that generate revenue.

Visual Workflow Map – This is one of the most important features of BPM software. A simple drag-and-drop workflow editor enables managers to create and visualize their workflows electronically for easy and quick conceptualization and modification. Workflow mapping depends on the application you use, for example, Kanban is a widely used tool.

Benefits of BPM Software

The following is the list of main advantages of using the best business process management software solutions:

Increased Efficiency – Many business processes are affected by factors such as manual work, inability to track overall progress, and poor handoff between departments. A good BPM solutions provides fresh light on processes, and helps to spot and minimize inefficiencies to boost the bottom line.

Improved Effectiveness – An immediate impact of increased efficiency is improved effectiveness with benefits such as better and faster ability to manage exceptions, capability to make educated decisions, and the power to execute consistently. All these help to provide a more satisfying customer experience. A quality BPM software helps to operate all processes effectively and align them with corporate goals to make companies more competitive and profitable.

Better Agility – It is important to be agile and open to change in today’s competitive corporate environment. Inflexible companies will be left behind. You may need to change your processes to capitalize on new business opportunities, to meet the requirements of new customers or business partners, or to comply with national or international regulations. A solid BPM solution can help to change your existing processes and make them faster and more efficient. Thus, your company will be able to be flexible and adaptable to stay competitive.

Latest Trends

The following trends have been noted in the ongoing development of BPM software:

Extreme Collaboration – Effective communication and collaboration is an important challenge faced by companies. This issue can be solved by adopting extreme collaboration which is a new paradigm that has transformed the way in which employees communicate and work together. The concept means a company’s employees can build and maintain relationships across geographic and organizational boundaries to work and collaborate in a 24/7 active environment to fulfill their company’s goals.

Integrating Real-time Analytics with BPM – This has become a priority of business leaders as a majority of leading companies are focusing on managing their business processes utilizing using real-time predictive analytics. Doing so can help them to streamline and optimize their business processes.

Smart Business Operations – This is an effective technique to improve business processes. It means your processes become aware of situations and learn and understand context from a range of work interactions. This helps the processes to adapt to the environment around them. They can also use real-time analytics to forecast the results of potential alterations. The benefit is managers can become more proactive and situationally aware which can help them make faster and smarter decisions.

Potential Issues

Gaining Sponsorship – It can be difficult to get the nod of senior managers for your decision to implement BPM software. You can convince them with solid numbers: According to Forrester research, BPM projects typically boost productivity gains by 30-50% for processes mainly involving clerical and back office staff, and typically boost productivity gains by 15-30% for processes that use knowledge workers.

Tackling Business Change Management – Lack of business change management can stop BPM projects and initiatives dead in their tracks. Therefore, it is important to overcome this challenge for business success. Your HR unit can take the initiative and conduct learning and development lessons for executives to help them realize the value of flexible change management by using BPM software.

List of Business Process Management Software Companies

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Our Score Read More

Our website uses our special SmartScore™ method to analyze all the solutions in the Business Process Management Software category to help you pick the best possible application. It takes into consideration the following metrics: cruscial features, collaboration possibilities, customization, integrations with other services, intuitiveness, help & support, security, support for mobile devices, ratings in media. Currently, Bpm'online is the leader in this category and we gave it the highest score in our tests. Following extensive examination it got the best results among its competitors and our experts strongly suggest that you include it as one of the options for your business.

User Satisfaction Read More

An overview of general user satisfaction with the services in our Business Process Management Software category calculated using our unique algorythm that collects client reviews, comments and opinions across a wide range of social media sites to help you make an educated buying decision.











Pricing Read More

Each vendor in the Business Process Management Software category will provide a different group of pricing packages for its service and each plan will include a varied group of elements. Below we list the general pricing for the most affordable plan available for each product. Keep in mind that advanced features may have an extra cost.

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Devices Supported Read More

An analysis of what type of devices and operating systems are supported by all B2B solutions in the Business Process Management Software category, including mobile platforms and web-based solutions.






Laguages Supported Read More

Find out what languages and countries are supported by the popular B2B services in the Business Process Management Software category, including services designed for international markets and created for multi-cultural groups of employees.

Pricing Model Read More

Find out what pricing packages are provided by the vendors in the Business Process Management Software category to check which one fits your business needs and budget best. Be aware that some services can support free or freemium accounts for you to test first.


Monthly payment

One-time payment

Annual Subscription


Customer Types Read More

An overview of which kinds of clients a given B2B platform in the Business Process Management Software category provides for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business


Deployment Read More

A summary of what types of service deployement are supported by each B2B vendor in the Business Process Management Software category. While almost all modern SaaS services are cloud-hosted some services may offer an on-site deployment model too.

Cloud Hosted

On Premise

Open API