Business Process Management (BPM) is an approach that considers a business as a group of workflows or procedures. BPM software enables organizations to design, implement, carry out, monitor, and optimize their procedures. You can utilize the solution to get complete insight into your company. It assists you to discover, computerize, and improve your business practices continuously to boost efficiency and decrease expenditure. To get started with BPM, you should focus on providing business value. Implement an incremental approach that aids you to demonstrate value with a single project, expand skills and competency, and extend the plus points across the company. Thus, BPM software aids you to steadily boost your company’s business processes. It is a technology that creates collaboration between IT team members and business users to jointly develop systems that integrate people, data, and processes. Key features of BPM software include process modeling, Web and systems integration technologies, and business activity tracking.
Disaster recovery and security are two main elements that need to be considered by SaaS purchasers when evaluating potential vendors.
Many SaaS vendors do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted vendors: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have discrete infrastructure; are your chief site and your disaster recovery site positioned in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to deploy SaaS apps. Many programs have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If a concern rears up, there is a lot of finger-pointing. This problem is common with on-premise IT platforms. The solution is to reduce the number of providers so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS providers the following questions about security: Is your company SAS70 compliant? What security procedures are used at your data centers? What security audits and guidelines does your company follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research methodically and get the answers to the above questions before you invest in an apt SaaS system.